Setting Up Your Voicemail
To get started, dial *98 then your PIN* and the # key.
Your temporary PIN is your 7-digit Acanac Account Number*. When you log in for the first time, you’ll be asked to change your PIN to something easy to remember.
*If your account number isn’t 7 digits, add 0’s in front of your account number to make it 7 digits.
Using your voicemail
To check your voicemail, dial *98 on your Acanac home phone followed by your voicemail password and the # key..
When you are in your voicemail click:
1 – Listen to messages
3 – Review or change your greeting
4 – Manage your mailbox settings
Listening to Messages
1 - Rewind
2 - Pause/restart
3 - Skip forward
4 - Replay
5 - Message details
6 - Send a copy
7 - Erase
8 - Reply
9 – Save*
# - Next message/leave as new
* - Exit
*Your voicemail will save messages up to 4 minutes long. And, you can save messages for a total of an hour.
Reviewing or changing your greeting
1 - Set up or change your greeting
3 - Select a default greeting or change the recording of your name
Managing your mailbox settings
2 - Hands-free options and times savers
3 - Security (including how to manage your PIN)
To check your voicemail while you’re travelling follow these instructions.